Managing your retailers
Invite stockists, set their trade terms, and keep each one walled off from the others.
Your stockists are managed under Studio → Retailers. Accounts are invite-only — there's no public sign-up — so you control exactly who can order.
Inviting a stockist
Add a retailer with:
- Boutique name and town
- Customer number — your own reference (e.g.
WG-0117) - Discount % — their trade discount
- Email — where their invitation and order updates are sent
They receive an invitation to set a password and sign in at your portal. From that point they see your collection at their own terms.
Each retailer is isolated
A stockist can only ever see their own orders, prices, invoices and brides. This isn't just hidden in the interface — it's enforced in the database on every request, so one boutique can never see another's business.
Setting terms
Beyond the discount, each retailer carries:
- VAT treatment — inclusive or ex-VAT on their orders and invoices
- Payment terms — days until an invoice is due
- Deposit % — the deposit requested when an invoice is raised
Change any of these at any time; they apply to the retailer's next order and next invoice.
Statuses
A retailer can be active, invited (not yet signed in), or suspended (kept for history, but blocked from ordering).
Related
- Pricing & terms — how discounts and VAT flow into prices
- Retailer portal — what your stockists experience