Portal settings
Delivery rules, order and factory email recipients, invoicing defaults and option pricing — all under Studio → Settings.
Studio → Settings holds the switches your portal runs on. Everything here is editable by your team, any time, with immediate effect.
Delivery days & lead times
- Delivery days — the weekdays you dispatch on
- Lead times & charges — each delivery band's charge (Standard, Rush, Deferred, and so on), added once per order when a retailer picks that speed
See Delivery & lead times for how the bands drive every order's estimated delivery date.
New-order alerts
Where the studio is emailed when a retailer submits an order — the full spec with pricing, so you can review from the inbox. Add one or several recipients (comma- or newline-separated); leave blank to turn alerts off. The retailer always receives their own acknowledgement.
Factory orders
The factory address(es) that receive the price-masked production spec when you confirm an order. Several recipients are fine. Leave blank to turn the auto-send off — you can still email any order manually from its page. See Orders & production.
Invoicing
- Bank details — printed on every invoice, so stockists know where to pay
- Default deposit % — used when a retailer has no deposit of their own
- Default payment terms — days until due, again overridable per retailer
Per-retailer deposit and terms are set on the retailer record and win over these defaults — see Managing your retailers.
Option pricing
The charges for made-to-order options (lining, boning, made-to-measure and the rest) are editable here without touching the catalogue. Changes apply to the next order; historic orders keep the prices they were placed at.